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Outline
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Getting Started With TeleStaff
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"This presentation is designed to..."
  • This presentation is designed to acquaint you with the TeleStaff system.


  • Telestaff is accessible to you from at work computers, from your phone or from any computer with internet access.
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What is TeleStaff?
  • TeleStaff is a staffing program that the fire department is using do our daily staffing and payroll.


  • Telestaff takes the place of the old phone in staffing system and will allow you more freedom to make yourself available for work.
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Logging into TeleStaff
  • There are three methods to log into Telestaff


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Definitions
  • In this presentation
  • TeleStaff = Accessing the system from the HQ computers or from your phone
  • WebStaff = Accessing the staffing program from a home computer.
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"Click on the links below..."
  • Click on the links below to learn about
    Telestaff  WebStaff & Phoning into Telestaff


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"This is the TeleStaff login..."
  • This is the TeleStaff login screen
  • Every time you open TeleStaff, you will be prompted to enter your login ID and password
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The TeleStaff Window
  • Navigator


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"The Help menu is designed..."
  • The Help menu is designed to assist you in becoming comfortable using the TeleStaff system
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"The Navigator is viewed in..."
  • The Navigator is viewed in a tree form allowing easy access to staffing information
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"The TeleStaff window is the..."
  • The TeleStaff window is the main window from which all work is done with TeleStaff
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Access My TeleStaff
  • Click on the “+” symbol next to the “My TeleStaff” folder


  • Now you have access to the “Calendar,” “Information,” and “Reports” subfolders


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Your TeleStaff Calendar
  • Click on the “Calendar” folder in the Navigator and you will see your TeleStaff Calendar appear in the TeleStaff window.



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"The TeleStaff Calendar is where..."
  • The TeleStaff Calendar is where you can manage your personal staffing calendar.


  • In this window you can request leave, signup for work, and view your position on the TeleStaff Pick List
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"Your scheduled shifts are displayed..."
  • Your scheduled shifts are displayed as large boxes in the top left of each working day
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"Click the forward or back..."
  • Click the forward or back arrows to view a desired month
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Signing Up for Seasonal Work Assignments in TeleStaff
  • Click on the “Calendar” folder in the TeleStaff Navigator
  • Click on the date(s) you want to make yourself available
  • Right Click and choose “Add”



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"Click on the"
  • Click on the
     Work Code
    on the pull down menu



  • Select a signup code
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"Verify the time and day..."
  • Verify the time and day you are signing up for work


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"The Available for Seasonal Assignment..."
  • The Available for Seasonal Assignment code is shown on your Calendar
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Remove a Sign up Code in TeleStaff
  • Right click on the Sign up code




  •  Left click “Remove”
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"Click “Ok”"
  • Click “Ok”
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"The sign up code has..."
  • The sign up code has now been removed from you calendar
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Request a Seasonal Day Off in Telestaff
(A-Level Summer Staffing Only)
  • Click on the “Calendar” folder in the TeleStaff Navigator


  • Click on the date(s) you want to make yourself available


  • Right Click and choose “Add”  and then “Seasonal Day Off”



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"Click the “Work Code"
  • Click the “Work Code” drop down box,


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Remove a Code in TeleStaff
  • Right click on the code you want to remove






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"Click “Ok”"
  • Click “Ok”
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Contract Switches
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Contract Switches
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Contract Switches
  • Click “Ok”
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Contract Switches
  • Your calendar now reflects the “Contract Switch off-duty” code
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Your TeleStaff Information Record
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"The Paybacks Tab is where..."
  • The Paybacks Tab is where you can look up previous shift trades


  • Click on the “Owes Me” tab to review personnel who owe you a trade


  • Click on the “I Owe” tab to review personnel you owe trades to
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"The Penalty tab is not..."
  • The Penalty tab is not currently used
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The TeleStaff Roster
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"You can locate anyone on..."
  • You can locate anyone on the roster by clicking the “locate person” button and clicking on their name in the “locate person” window
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The TeleStaff Pick List
  • Click on “Calendar” in the TeleStaff navigator Window
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The TeleStaff Pick List
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WebStaff
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Opening WebStaff
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Starting WebStaff
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The WebStaff Calendar
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Signing Up for Seasonal Work Assignments in TeleStaff
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The Roster
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WebStaff Roster
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Request a Seasonal Day Off in WebStaff
(A-Level, Summer Staffing Only)
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Request a Seasonal Day Off in WebStaff
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Removing a Seasonal Day Off in WebStaff
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Entering a Contract Switch in WebStaff
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Entering a Contract Switch in WebStaff
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Contract Switches
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Contract Switches
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Contract Switches
  • Your calendar now reflects the “Contract Switch off-duty” code
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Your WebStaff Resource Page
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The WebStaff Pick List
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The WebStaff Pick List
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TeleStaff Access Over The Telephone
  • TeleStaff can contact you over the telephone with working opportunities, work schedule changes, and even important messages !
  • And with TeleStaff, you can easily access your staffing information over the Telephone !
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"TeleStaff will always prompt you..."
  • TeleStaff will always prompt you for your TeleStaff ID and password to verify your identity


  • Keep your password secure !
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"This is the number to..."
  • This is the number to call into TeleStaff:


  • (949) 644-3390


  • TeleStaff will provide you with all the menu options when you call
  • If you have any questions ask your TeleStaff Administrator!
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Phoning into TeleStaff
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Got Problems????
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"Click on the links below..."
  • Click on the links below to review
    Telestaff  WebStaff & Phoning into Telestaff


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Finally